http://www.picc.org.au/news_rss.asp Allinta CMS V2.4 - www.allinta.com http://www.picc.org.au/news.asp#n1 http://www.picc.org.au/news.asp#n1 Communicating Effectively Across CultureCOURSE OVERVIEWThis full day workshop provides participants with nderstanding and skills to communicate more effectively with people from diverse backgrounds.Participants will gain insights into the complexity of the communication process, and that meaningful engagement with others is more than the words wespeak. An overview of the use of professional interpreters will be includedWHO should attend?Anyone who wishes to improve their understanding of the communication process, and enhance their skills and practices with culturally and/orlinguistically diverse peopleTRAINING FLYER REGISTRATION FORM Thu, 19 Jan 2012 00:00:00 GMT http://www.picc.org.au/news.asp#n2 http://www.picc.org.au/news.asp#n2 Diversity LeadershipCOURSE OVERVIEWThis workshop provides individuals (in leadership positions) with the skills, insights and knowledge to move self and others from an awareness of diversity to engagement in creative processes that result in effective and meaningful outcomes.WHO should attend?People in management and leadership roles with an interest in engaging with diversity as integral to leading and motivating people in organisations.TRAINING FLYER REGISTRATION FORM Wed, 18 Jan 2012 00:00:00 GMT http://www.picc.org.au/news.asp#n3 http://www.picc.org.au/news.asp#n3 Providing Culturally Responsive ServiceCOURSE OVERVIEWThe program focuses on practical information that raises awareness of the patterns of cultural difference likely to be encountered as staff interact with culturally diverse public and colleagues, particularly differences likely to generate negative perceptions. Participants become aware of the cultural assumptions they personally bring to each interaction.The program builds valuable skills in handling language barriers that may exist when two people have different first languages. There is an emphasis on skill development and practicalapplication. The program is primarily focused on client interactions but applies equally to interactions between colleagues. WHO should attend?All staff who provide client services or information to the public.TRAINING FLYERREGISTRATION FORM Wed, 18 Jan 2012 00:00:00 GMT http://www.picc.org.au/news.asp#n4 http://www.picc.org.au/news.asp#n4 Culturewise Practice COURSE OVERVIEWThis one day workshop introduces you to the latest approach in developing cultural competence. It shows you how to expand your perspective and develop your apabilities to engage in meaningful ways with others.WHO should attend?People who want to improve their ability to engage effectively with diversity in the workplace.TRAINING FLYERREGISTRATION FORM Wed, 18 Jan 2012 00:00:00 GMT